Fireside Hearth and Home Shop News
54 Canterbury Rd.
Murphy, NC 28906
828-837-4343
Monday - Friday 9AM - 5PM
Saturday 11AM - 2PM
Member Better Business Bureau

Stephen, Crystal, Joy & Joshua Binder

Now to the King eternal, immortal, invisible, the only God, be honor and glory forever and ever. Amen.
1 Timothy 1:17

About Us

THIS MONTH'S SPECIAL
Fireplace Xtrordinair Gas Fireplaces are the most convenient fireplaces available! With wall thermostats and remote controls, you've got instant and automatic heat at your fingertips. And you'll have to take a very close look to tell the difference between our gas fires and a real wood burning fire. With Xtrordinair's patented Ember Fyre technology, you get beautiful, realistic yellow flames and glowing embers for the ultimate in fire beauty.

Free on/off remote with purchase of an Xtrodinair gas fireplace. "no other discounts apply"  Must mention Internet Special

Fireside Hearth & Home Shop is fully certified by the National Fireplace Institute. NFI's objective is to increase public safety by establishing meaningful credentials for professionals involved in planning and installing residential hearth appliances and venting systems.

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FAQs GENERAL	FAQS REMOTE CONTROL	FAQs GAS LOGS
FAQs WOOD	FAQs PELLET

WOOD STOVES, FIREPLACES & INSERTS

Should I have any type of inspection done to my wood burning fireplace?
Yes. We recommend annual servicing by a qualified serviceperson/chimney sweep. 
 
What does an outside air kit do and do I need one?
An outside air kit is sometimes used with wood burning fireplaces/stoves to provide additional combustion air. The kit includes a tube or pipe that leads from the fireplace to the outside, thus allowing additional air to come into the fireplace from outside. This often helps the performance of fireplaces/stoves installed in tightly-constructed or well-insulated homes.
 
What’s the best way to start a fire in my fireplace?
First, arrange kindling (small diameter sticks) in a crisscross pattern on top of crumpled newspaper under the grate. Then, arrange logs on the grate in a safe way to ensure they don’t roll out while burning.  The first few fires you build in your wood burning fireplace should be small to help avoid excess cracking or spidering in the refractory.
 
How can I find the model or serial number on my fireplace/stove?
Wood burning fireplaces have a metal serial/model plate in the upper left side or right side of the firebox, or riveted on the smoke shield behind the screen. Gas burning fireplaces and inserts have a serial/model/rating plate in the control area under the fireplace opening. Wood and gas stoves have a serial/model/rating plate attached to the back of the stove or inside the pedestal base.
 
How efficient is a wood burning fireplace?
Most wood burning fireplaces are not very efficient. While they put forth some radiant heat in the surrounding area, most of the heat goes up the chimney. However, there are several wood burning models that are efficient enough to be furnace-rated by the government (e.g., the Fireplace Xtrordinair Elite Wood Burner shown on our website). Wood burning stoves and inserts are also very efficient.
 
Can I get glass doors for my wood burning fireplace?
Glass doors are available for current model pre-fab fireplaces, but not always for older models. Call us at 828-837-4343 (or e-mail info@firesidemurphy.com) with your model number and we will be happy to price and order doors for you. It is important that you purchase glass doors that the manufacturer of your fireplace sells for your particular model. Using a non-approved door can block off cooling air into the firebox chassis and cause a potential fire hazard.  For masonry fireplaces, metal frameworks and doors are available, but must be special-ordered based upon the dimensions of your fireplace. Because they are special-order, however, they are often costly.
 
How should I use the glass doors on my wood burning fireplace?
The doors should be fully open when starting a fire and when the fire is burning at full force. The doors can be closed as the fire dies down to minimize the amount of room air going up the chimney. With GAS LOGS, the glass doors must ALWAYS be fully open when the fireplace is on.
 
Can I partially close the damper on my wood burning fireplace so less air goes up the chimney?
No. The damper must be in the fully open position when burning either wood or using gas logs. Partially closing the damper can cause smoke to come into the room when burning wood, or cause carbon monoxide (CO) to come into the room when using gas logs.
 
Can I add a fan to my wood burning fireplace?
If there are louvers on the top and bottom facing of the fireplace, and thre is electrical power to the junction box behind the lower louver, then you can easily install a fan kit.
 
Why am I feeling a cold draft from my fireplace?
There are several possible causes. First, make sure the damper is closed (when you are not using the fireplace). Then, check the installation manual for other potential openings that need to be shut. Finally, if the chase area is not adequately insulated, cold air can come in. You can check with your builder or installer regarding the insulation of the chase.
 
How do I convert my wood burning fireplace that has a gas log set back to wood?
For vented gas log sets, you need to remove the log set and grate, have the gas line capped, and install a grate rated for natural wood. Also check the damper to make sure it has not been removed and is functioning properly. If needed, a damper repair kit may be available to make the unit fully functional as a wood burner.
 
How can I eliminate the odor in my wood burning fireplace?
For new fireplaces, make sure you are using only seasoned wood, newspaper, or kindling. For seasoned fireplaces, try cleaning out all the old ashes. Fire starters and prefabricated logs are often bound together with a substance that can pool under the refractory and cause a foul odor. In addition, it might be useful to remove items from the mantel and check whether this eliminates the odor.
 
 

FAQs GENERAL	FAQs REMOTE CONTROL	FAQs GAS LOGS
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