Fireside Hearth and Home Shop News
54 Canterbury Rd.
Murphy, NC 28906
828-837-4343
Monday - Friday 9AM - 5PM
Saturday 11AM - 2PM
Member Better Business Bureau

Stephen, Crystal, Joy & Joshua Binder

Now to the King eternal, immortal, invisible, the only God, be honor and glory forever and ever. Amen.
1 Timothy 1:17

About Us

THIS MONTH'S SPECIAL
Fireplace Xtrordinair Gas Fireplaces are the most convenient fireplaces available! With wall thermostats and remote controls, you've got instant and automatic heat at your fingertips. And you'll have to take a very close look to tell the difference between our gas fires and a real wood burning fire. With Xtrordinair's patented Ember Fyre technology, you get beautiful, realistic yellow flames and glowing embers for the ultimate in fire beauty.

Free on/off remote with purchase of an Xtrodinair gas fireplace. "no other discounts apply"  Must mention Internet Special

Fireside Hearth & Home Shop is fully certified by the National Fireplace Institute. NFI's objective is to increase public safety by establishing meaningful credentials for professionals involved in planning and installing residential hearth appliances and venting systems.

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FAQs GENERAL	FAQS REMOTE CONTROL	FAQs GAS LOGS
FAQs WOOD	FAQs PELLET

PELLET STOVES & INSERTS

Should I have any type of inspection done to my pellet stove or insert?
Yes. To ensure that your stove or insert is functioning properly, we recommend annual servicing by a qualified serviceperson.
 
Can I install a pellet stove or insert myself?
We strongly recommend that our products be installed by a factory-trained professional. However, you can install your fireplace, stove, or insert yourself as long as you adhere to the unit’s installation manual and to local and national building codes.
 
Why are pellet stoves so popular?
Pellet stoves are easy to use. There is no need to chop, stack, or otherwise deal with messy wood, as these stoves cleanly burn pellet fuel (an environmentally friendly choice). In addition, pellet stoves have automatic ignition (no matches or buttons to push) and a thermostat to regulate the room (or house) temperature perfectly, turning the stove on and off whether you're at home or away.
 
What are pellets made of?
Pellets are of compressed sawdust. The natural resins of the wood hold the pellet together, so there are no additives.
 
Can I burn corn or other seeds/grains in my pellet stove?
Some newer pellet stoves allow for a 50/50 mix of corn and pellets. In addition, some Quadrafire pellet stoves can burn wheat and/or sunflower seed mixtures. Check with the manufacturer of your particular model to determine what is okay for burning.  
 
How can I find the model number for my pellet stove?
The model number is usually located in the pellet hopper or on one of the side panels.
 
How often should I clean my firepot?
Your owner’s manual will give a guide for cleaning frequencies. In general, the build-up of material will depend on the quality of fuel being used. In some cases, it may be necessary to clean the firepot everyday. This involves pulling the cleanout rod on the front of the stove.  If it is difficult to pull the rod, you may need to use a screw driver to chip away the carbon material that has built up on the bottom plate of the firepot. Once debris is chipped away, the rod should be easy to pull.

How often should I clean my firebox ash?
Your owner’s manual will give a guide for cleaning frequencies. Frequent cleaning of the ash in the firebox will help slow down the build-up of ash in the exhaust blower and vent system. We recommend cleaning the ash out at the same time you clean the firepot.
 
How often should I clean my heat exchanger?
See your owner’s manual for a guide to cleaning frequencies. We recommend cleaning the heat exchanger at the same time you clean the firepot. To do this, pull the two rods located under the top lid of the stove.  Every month, you should clean more thoroughly by removing the baffle plates in the firebox and accessing the clean-out plate on the right hand side of the stove. This is necessary to remove the excess ash that is left behind from the use of the pull rods for the heat exchanger tubes.
 
How often should I clean my vent/chimney system?
The vent/chimney system should be cleaned an inspected annually. If there are a lot of horizontal pipe sections where ash can build up more quickly, it may be necessary to clean the system more frequently.
 
How often should I clean my blowers?
The blowers should be cleaned annually--and more frequently with heavy usage. If the blower is noisy, the fan blades may need cleaning.
 
Will pellet stoves operate in event of a power outage?
Some pellet stoves now have a battery back-up for use during a power outage, but most do not have this option.
 
My cleaning rod for the firepot is sticking.
The rod may be hard to pull due to carbon build-up on the plate. It may help to loosen the slide plate bolt to where the distance between the firepot bottom and the slide plate is about ¾ inch.

 

FAQs GENERAL	FAQs REMOTE CONTROL	FAQs GAS LOGS
FAQs WOOD	FAQs PELLET	FAQs IN PDF FORMATE

 

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